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How 789bd Handles Your Personal Information

Your privacy matters to us. This policy explains what data 789bd collects when you use our platform, how we use it, and what rights you have over it. Access and use of this platform depends on your local law and eligible regions.

Account data protectionLocal wallet privacyYour right to accessSecure data handling
789bd How 789bd Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how we handle your data, want to request a copy of what we hold, or need to correct something on your account, our support team can help. Reach out through any of the channels below and mention that your query is a privacy request so it reaches the right team quickly.

Live Chat Open live chat from your account dashboard. Available around the clock for account and privacy queries from Bangladesh.
Email Support Send your privacy request to our support email. Include your registered account details so we can locate your data record.
Help Centre Our help centre has step-by-step paths for data access requests, account corrections, and deletion queries.
DATA HANDLING STANDARDS

How We Keep Your Information Secure

We use SSL encryption across the platform, which means data moving between your device and our servers — including your bKash or Nagad wallet details — is protected in transit. Account access requires your password plus a one-time PIN sent to your registered mobile number, so even if your password were compromised, a second factor blocks unauthorised entry. We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations.

SSL Encryption

All data in transit — including payment details for bKash, Nagad, and Rocket — is encrypted using SSL so it cannot be intercepted.

Two-Factor Account Access

Login requires your password and a one-time PIN to your registered mobile number, blocking unauthorised access even if credentials are exposed.

Retention and Deletion

We keep your data while your account is active and for the period required by regulation. You may request deletion once those obligations are met.

Your Data Rights

You can request a copy of your data, ask for corrections, or raise a deletion request at any time by contacting our support team directly.

Privacy Questions We Get Asked Most

Here are the questions we hear most often about how 789bd handles personal data. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and payment account information — including the mobile wallet numbers you use for bKash, Nagad, or Rocket. We also log device and session data for security purposes.

We share data only with payment processors needed to complete your transactions — such as mobile wallet networks — and where required by applicable law. We do not sell personal data to third parties.

Contact our support team via live chat or email and state that you are making a data access request. Include your registered account details so we can locate your record and respond promptly.

Yes. Once your account is closed and any legally required retention period has passed, you may request deletion of your personal data. Submit the request through live chat or email support.

Payment data is encrypted in transit using SSL. Account access also requires a one-time PIN alongside your password, so your wallet details are protected by two layers of verification.

Access to this platform depends on your local law and eligible regions. If you are in a region where access is permitted, this policy covers how we handle your data on this platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.